{"id":11,"date":"2024-11-04T17:31:03","date_gmt":"2024-11-04T16:31:03","guid":{"rendered":"http:\/\/localhost\/?page_id=11"},"modified":"2025-05-22T14:46:51","modified_gmt":"2025-05-22T12:46:51","slug":"reklamace","status":"publish","type":"page","link":"https:\/\/cepice2m.cz\/index.php\/reklamace\/","title":{"rendered":"Reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"\n<p><strong>1. Reklamace<\/strong><br>1.1 Kupuj\u00edc\u00ed je opr\u00e1vn\u011bn uplatnit reklamaci na vady zbo\u017e\u00ed, kter\u00e9 se projev\u00ed v z\u00e1ru\u010dn\u00ed dob\u011b 24 m\u011bs\u00edc\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed.<br>1.2 Z\u00e1ru\u010dn\u00ed doba se nevztahuje na:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>opot\u0159eben\u00ed zp\u016fsoben\u00e9 b\u011b\u017en\u00fdm u\u017e\u00edv\u00e1n\u00edm,<\/li>\n\n\n\n<li>vady zp\u016fsoben\u00e9 nespr\u00e1vn\u00fdm pou\u017eit\u00edm,<\/li>\n\n\n\n<li>mechanick\u00e9 po\u0161kozen\u00ed vznikl\u00e9 vinou Kupuj\u00edc\u00edho.<br>1.3 U konfigurovateln\u00fdch \u010depic se z\u00e1ruka vztahuje pouze na v\u00fdrobn\u00ed vady. Vady vznikl\u00e9 chybn\u00fdm zad\u00e1n\u00edm konfigurace Kupuj\u00edc\u00edm nelze reklamovat.<br>1.4 Postup p\u0159i reklamaci:<br>a) Kupuj\u00edc\u00ed za\u0161le reklamaci e-mailem na adresu <a href=\"mailto:martina@cepice2m.cz\" data-type=\"mailto\" data-id=\"mailto:martina@cepice2m.cz\">martina@cepice2m.cz<\/a> s popisem vady, \u010d\u00edslem objedn\u00e1vky a fotografiemi vadn\u00e9ho produktu.<br>b) Po obdr\u017een\u00ed reklamace Provozovatel informuje Kupuj\u00edc\u00edho o dal\u0161\u00edm postupu, v\u010detn\u011b adresy, kam zaslat reklamovan\u00e9 zbo\u017e\u00ed. Kupuj\u00edc\u00ed nesm\u00ed zaslat zbo\u017e\u00ed, dokud mu Provozovatel nepotvrd\u00ed, \u017ee reklamace byla p\u0159ijata.<br>c) Po potvrzen\u00ed p\u0159ijet\u00ed reklamace Kupuj\u00edc\u00ed za\u0161le zbo\u017e\u00ed na adresu uvedenou Provozovatelem.<br>1.5 Provozovatel vy\u0159\u00edd\u00ed reklamaci bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 30 dn\u016f od jej\u00edho uplatn\u011bn\u00ed.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>2. Vr\u00e1cen\u00ed zbo\u017e\u00ed (Odstoupen\u00ed od smlouvy)<\/strong><br>2.1 Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo odstoupit od kupn\u00ed smlouvy do 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed bez ud\u00e1n\u00ed d\u016fvodu. Toto pr\u00e1vo se vztahuje pouze na hotov\u00e9 \u010depice, nikoli na konfigurovateln\u00e9 \u010depice, kter\u00e9 byly vyrobeny na zak\u00e1zku (\u00a7 1837 ob\u010dansk\u00e9ho z\u00e1kon\u00edku).<br>2.2 Pokud Kupuj\u00edc\u00ed odstoup\u00ed od smlouvy, mus\u00ed ozn\u00e1mit sv\u016fj \u00famysl vr\u00e1tit zbo\u017e\u00ed e-mailem na adresu <a href=\"mailto:martina@cepice2m.cz\" data-type=\"mailto\" data-id=\"mailto:martina@cepice2m.cz\">martina@cepice2m.cz<\/a>. Provozovatel pot\u00e9 poskytne instrukce a adresu, kam zbo\u017e\u00ed zaslat. Kupuj\u00edc\u00ed nesm\u00ed zaslat zbo\u017e\u00ed, dokud Provozovatel nepotvrd\u00ed p\u0159ijet\u00ed \u017e\u00e1dosti o odstoupen\u00ed od smlouvy.<br>2.3 N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nese Kupuj\u00edc\u00ed.<br>2.4 Vr\u00e1cen\u00e9 zbo\u017e\u00ed mus\u00ed b\u00fdt nepo\u0161kozen\u00e9, nepou\u017eit\u00e9 a v p\u016fvodn\u00edm obalu, pokud to charakter zbo\u017e\u00ed umo\u017e\u0148uje.<br>2.5 Po p\u0159ijet\u00ed a kontrole vr\u00e1cen\u00e9ho zbo\u017e\u00ed Provozovatel vr\u00e1t\u00ed \u010d\u00e1stku za zbo\u017e\u00ed nejpozd\u011bji do 14 dn\u016f od p\u0159evzet\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed, stejn\u00fdm zp\u016fsobem, jak\u00fdm byla platba provedena (pokud se strany nedohodnou jinak).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>3. Adresa pro zas\u00edl\u00e1n\u00ed reklamac\u00ed a vr\u00e1cen\u00ed zbo\u017e\u00ed<\/strong><br>Adresa bude Kupuj\u00edc\u00edmu sd\u011blena Provozovatelem e-mailem po p\u0159ijet\u00ed reklamace nebo \u017e\u00e1dosti o vr\u00e1cen\u00ed zbo\u017e\u00ed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>4. Kontrola vr\u00e1cen\u00e9ho\/reklamovan\u00e9ho zbo\u017e\u00ed<\/strong><br>4.1 Provozovatel si vyhrazuje pr\u00e1vo nep\u0159ijmout zbo\u017e\u00ed, kter\u00e9 je:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>viditeln\u011b po\u0161kozen\u00e9,<\/li>\n\n\n\n<li>zne\u010di\u0161t\u011bn\u00e9,<\/li>\n\n\n\n<li>vr\u00e1ceno nekompletn\u00ed (nap\u0159. bez sou\u010d\u00e1st\u00ed nebo p\u0159\u00edslu\u0161enstv\u00ed).<\/li>\n<\/ul>\n\n\n\n<p>4.2 V p\u0159\u00edpad\u011b zam\u00edtnut\u00ed reklamace Provozovatel za\u0161le Kupuj\u00edc\u00edmu p\u00edsemn\u00e9 od\u016fvodn\u011bn\u00ed.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Reklamace1.1 Kupuj\u00edc\u00ed je opr\u00e1vn\u011bn uplatnit reklamaci na vady zbo\u017e\u00ed, kter\u00e9 se projev\u00ed v z\u00e1ru\u010dn\u00ed dob\u011b 24 m\u011bs\u00edc\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed.1.2 Z\u00e1ru\u010dn\u00ed doba se nevztahuje na: 2. Vr\u00e1cen\u00ed zbo\u017e\u00ed (Odstoupen\u00ed od smlouvy)2.1 Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo odstoupit od kupn\u00ed smlouvy do 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed bez ud\u00e1n\u00ed d\u016fvodu. Toto pr\u00e1vo se vztahuje pouze na hotov\u00e9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/cepice2m.cz\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cepice2m.cz\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cepice2m.cz\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cepice2m.cz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cepice2m.cz\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/cepice2m.cz\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":829,"href":"https:\/\/cepice2m.cz\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/829"}],"wp:attachment":[{"href":"https:\/\/cepice2m.cz\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}